{"id":10374,"date":"2025-05-20T08:51:41","date_gmt":"2025-05-20T07:51:41","guid":{"rendered":"https:\/\/www.booenergi.se\/?p=10374"},"modified":"2026-03-25T13:34:02","modified_gmt":"2026-03-25T12:34:02","slug":"vi-har-blivit-utsedda-till-customer-service-of-the-year-2025","status":"publish","type":"post","link":"https:\/\/www.booenergi.se\/vi-har-blivit-utsedda-till-customer-service-of-the-year-2025\/","title":{"rendered":"Vi har blivit utsedda till Customer Service of the Year 2025"},"content":{"rendered":"

Vi \u00e4r glada och tacksamma \u00f6ver att ha f\u00e5tt ta emot utm\u00e4rkelsen Customer Service of the Year i \u00e5rets ImBox Customer Service Awards 2025.<\/p>\n

Priset delas ut till f\u00f6retag som arbetar med kundservice p\u00e5 ett engagerat, tillg\u00e4ngligt och anv\u00e4ndarv\u00e4nligt s\u00e4tt \u2013 och i \u00e5r blev det vi. Det k\u00e4nns b\u00e5de hedrande och inspirerande.<\/p>\n

“Det h\u00e4r betyder mycket f\u00f6r oss som team. Vi str\u00e4var alltid efter att vara tillg\u00e4ngliga, lyh\u00f6rda och ge ett v\u00e4nligt bem\u00f6tande \u2013 oavsett \u00e4rende. Att det uppm\u00e4rksammas g\u00f6r oss v\u00e4ldigt glada,” s\u00e4ger Alexander Forsback, Kundservicechef.<\/p>\n

Juryns motivering<\/strong><\/h3>\n

“Med ert stora engagemang och f\u00f6red\u00f6mliga anv\u00e4ndning av ImBox tj\u00e4nster, har ni tilldelats ImBox Customer Service Awards 2025 – Customer Service of the Year. Er verksamhet har uppr\u00e4tth\u00e5llit en exceptionell kundservice och visat vad en kundupplevelse i v\u00e4rldsklass inneb\u00e4r.”<\/em><\/p>\n

Vi vill vara mer \u00e4n bara kundservice<\/strong><\/h3>\n

Bakom varje samtal och chatt finns en vilja att g\u00f6ra mer \u00e4n att bara svara p\u00e5 fr\u00e5gor. Som det lokala energibolaget f\u00f6rs\u00f6ker vi vara en r\u00e5dgivande partner till v\u00e5ra kunder, inte bara ett kontaktcenter. Oavsett om det handlar om att f\u00f6rst\u00e5 sin elr\u00e4kning, f\u00e5 koll p\u00e5 f\u00f6rbrukningen eller ta steg mot en mer h\u00e5llbar energianv\u00e4ndning \u2013 vi vill finnas d\u00e4r som ett st\u00f6d.<\/p>\n

Med hj\u00e4lp av verktyg som ImBox kan vi ge snabb och personlig hj\u00e4lp, men det viktigaste f\u00f6r oss \u00e4r att v\u00e5ra kunder k\u00e4nner sig trygga och lyssnade p\u00e5.<\/p>\n

“Vi pratar mycket om att m\u00f6ta m\u00e4nniskor d\u00e4r de \u00e4r \u2013 att ge svar p\u00e5 det de undrar \u00f6ver, men ocks\u00e5 kunna guida och tipsa n\u00e4r det finns m\u00f6jlighet. Det \u00e4r s\u00e5 vi bygger f\u00f6rtroende p\u00e5 riktigt,” s\u00e4ger Alexander Forsback.<\/p>\n

Tack!<\/strong><\/p>\n

Vi vill rikta ett stort tack till v\u00e5ra kunder f\u00f6r alla samtal, fr\u00e5gor, synpunkter och m\u00f6ten \u2013 och till v\u00e5rt team som varje dag visar vad bra service kan vara.<\/p>\n","protected":false},"excerpt":{"rendered":"

Vi \u00e4r glada och tacksamma \u00f6ver att ha f\u00e5tt ta emot utm\u00e4rkelsen Customer Service of the Year i \u00e5rets ImBox Customer Service Awards 2025. Priset delas ut till f\u00f6retag som arbetar med kundservice p\u00e5 ett engagerat, tillg\u00e4ngligt och anv\u00e4ndarv\u00e4nligt s\u00e4tt \u2013 och i \u00e5r blev det vi. Det k\u00e4nns b\u00e5de hedrande och inspirerande. “Det h\u00e4r…<\/p>\n","protected":false},"author":4,"featured_media":10375,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[72],"class_list":["post-10374","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-privat","tag-privat"],"yoast_head":"\nVi har blivit utsedda till Customer Service of the Year 2025 - Boo Energi<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.booenergi.se\/vi-har-blivit-utsedda-till-customer-service-of-the-year-2025\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Vi har blivit utsedda till Customer Service of the Year 2025 - Boo Energi\" \/>\n<meta property=\"og:description\" content=\"Vi \u00e4r glada och tacksamma \u00f6ver att ha f\u00e5tt ta emot utm\u00e4rkelsen Customer Service of the Year i \u00e5rets ImBox Customer Service Awards 2025. 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